Since we introduced our Sustainability Risk Framework in 2009, we have made considerable efforts to raise awareness of sustainability issues among our underwriters and client managers. Through training we ensure that they know how to properly apply the framework with its underlying principles of respecting human rights and protecting the environment. In recent years, we have focused on high growth markets where we want to expand our business.

In 2015, 403 employees completed our eLearning course on the Sustainability Risk Framework. For 325 employees who started to work in underwriting and with our clients, this training was mandatory.

In addition, we provided training personally or via web-based conference to 328 experienced underwriters and graduates, and held five Lunch & Learn sessions, which were attended by 104 people. Through all our personally delivered training and outreach activities, we reached a total of 484 employees in 2015.