Simplifying performance management

We have undertaken significant work recently to simplify our performance management process, with the aim of focusing on what people achieve and how they achieve their goals.

We are leveraging our Leadership and Personal Imperatives to create more focus on the outcome of performance management through improved employee discussions, better performance differentiation and more transparent pay-for-performance.

Our new approach was rolled out gradually, allowing us to clarify the behavioural expectations, strengthen the change management effort and simplify processes and tools. As planned, the new approach was rolled out to all employees by mid 2015, supported by a series of change management activities. We assessed all eligible employees based on the two-dimensional approach during the 2015 year-end process, and this significantly helped us to differentiate performance.