Development and training

The effective development of our people and leaders is key for our enduring success. For this reason we have continued to significantly invest in this area during 2016 by reinforcing our 70/20/10 approach to development and upgrading our leadership development architecture. The 70/20/10 approach advocates a shift from formal training (10% of activity) to actions that reflect “on-the-job experiences” (70%) and “learning from others” (20%).