Simplifying performance management

We have undertaken significant work to improve our performance management process over the last three years, with the aim of focusing on both what people achieve and how they achieve their goals. We are leveraging our Leadership and Personal Imperatives to create more focus on the outcome of performance management through improved employee discussions, better performance differentiation and more transparent pay-for-performance.

Our approach has allowed us to better clarify behavioural expectations, simplify processes and make the tools more flexible. 2016 was the second consecutive year we successfully applied the two-dimensional approach to all eligible employees and which significantly helped us to differentiate performance.