Management system and certification

We operate an integrated global management system (GMS) at our Corporate Real Estate & Services (CRES) division, which interlinks quality and environmental management and ensures that similar processes are seamlessly managed. Through a systematic, Group-wide reporting process, we monitor our environmental performance and implement appropriate improvement measures.

Environmental objectives and targets are defined centrally at our headquarters, but responsibility for implementing improvement measures also lies with the CRES departments in our regions and individual locations. Some of them define additional environmental targets that reflect specific local conditions and challenges.

In 2015, we had our entire CRES division certified according to the ISO 14001 environmental management standard (, replacing the location-based approach we had used before. As a result, all our operations and employees are now covered by an ISO 14001-certified environmental management system.