Employee engagement surveys

We aspire to communicate openly and transparently with our employees. An integral part of this is having a constructive dialogue across the whole Group on how we want to develop our corporate culture and live our corporate strategy. One way we do this is through our employee engagement survey, which asks employees for their views on over 70 questions. The most recent surveys were taken in 2011 and 2013, with the next one planned for 2015. We have redesigned our engagement survey to better identify barriers to performance and to measure progress on our Human Capital Strategy 2015–2020. From 2015 onwards we plan to run the survey annually.