Our topics, targets and achievements

For all of our Sustainability Topics we have set targets – some of them quantitative, others qualitative. Below, we briefly describe why these topics are important for Swiss Re, the targets we have set for them, what we achieved during the reporting year, and their principal links to the SDGs.

Mitigating climate risk and advancing the energy transition

The effects of climate change and global warming are already evident and shaking up our risk landscape: warmer average temperatures, rising sea levels, longer and more frequent heatwaves and more weather extremes. We continue to evolve our way of doing business towards a low-carbon economy in line with our net-zero commitments and the Paris Agreement. Our key objectives are:

  • We aim to become the leading re/insurance company on physical climate risk.
  • We aim to become a leading provider of re/insurance solutions for low-carbon transition opportunities.
  • We build partnerships to develop scalable solutions to mitigate and adapt to climate change.

Our targets

  • Achieve net-zero emissions across the Swiss Re Group: by 2030 in our own operations, and by 2050 in our underwriting and investment portfolio.
  • Completed: Based on our commitment to the United Nations, advise 50 sovereigns and sub-sovereigns on climate risk resilience by 2020 and offer USD 10 billion of re/insurance protection against this risk.
  • As a member of the Insurance Development Forum (IDF), collectively committed in a Tripartite Agreement to offer up to USD 5 billion of risk capacity for climate risk insurance benefiting up to 500 million individuals by 2025.
  • Use our capacity and technical expertise to provide effective risk covers for complex offshore wind farm projects.

Key achievements 2020

  • For progress on our net-zero commitments, see the following sections: Managing sustainability risks; Investing responsibly; and Driving sustainable operations.
  • By the end of 2020, advised a total of 130 (sub-)sovereigns on climate risk resilience and offered them protection of USD 10.7 billion, thus exceeding our committed target (Our commitments).
  • In 2020, the Tripartite formed 13 country teams, with three more in the exploration phase. Swiss Re contributed to the projects alongside ten other industry members (Our commitments).
  • In 2020, insured more than 5 600 wind and solar farms, avoiding more than 22 million tonnes of CO2 emissions (Insuring offshore wind farm).
  • For further details on climate-related achievements, please refer to our climate-related financial disclosures (TCFD) in the Financial Report 2020,

Links to the UN Sustainable Development Goals*

Building societal resilience

Technological and economic development, population growth, ageing populations and other societal trends are putting people and assets in jeopardy. With our re/insurance solutions and investments we help reduce societal vulnerabilities. Our key objectives are:

  • We provide affordable health and longevity solutions to our customers to ensure healthy lives and to promote wellbeing across all age groups.
  • We support sustainable agriculture and enhance livelihoods across the re/insurance value chain through our risk knowledge and solutions.
  • We facilitate sustainable and resilient infrastructure through our risk transfer products.

Our targets

  • In cooperation with key stakeholders, create solutions to improve food security by giving farmers protection against natural perils.
  • Advance our understanding of the societal impact of insurance and develop metrics to measure our impact on stakeholders.
  • Adjusted: In partnership with Women’s World Banking, bring life and health insurance to two million low-income customers by 2023.

Key achievements 2020

Links to the UN Sustainable Development Goals*

Driving affordable insurance with digital solutions

Our customers are seeking quick, intuitive and streamlined digital experiences to make their lives safer and healthier. With our digital solutions we increase the availability and affordability of re/insurance and risk knowledge worldwide. Our key objectives are:

  • We leverage technology to provide affordable cover for more types of risks across all income levels and ensure efficient claims handling.
  • We apply smart analytics and devices to enhance our risk knowledge and advice to improve risk prevention, mitigation and crisis management.
  • We develop digital best practices, integrate ethical aspects into our digital business and provide solutions to manage the risks of digital societies.

Our targets

  • Increase our digitally enabled value propositions for people and businesses, using new and evolving technologies as well as analytical capabilities, eg in the area of agriculture and natural catastrophes.
  • Refine our understanding of societal challenges related to the digital transformation.

Key achievements 2020

  • Completed several transactions that increased access to insurance through digital means, thus helping close the protection gap. Examples include our iptiQ platform and a parametric insurance structure for the Indian state of Nagaland (Transactions: EMEA and Transactions: Asia-Pacific).
  • Continued our engagement in discussions with peers, regulators, academics and trade associations on how to embrace the opportunities offered by digitalisation in a responsible and ethical way (Digital responsibility).

Links to the UN Sustainable Development Goals*

Managing sustainability risks

Sound risk management is essential for a re/insurer. Besides the core categories of our risk landscape (insurance, financial market and credit risk), we also pay attention to other significant risks we may be exposed to, including sustainability risks. Even when absolutely legal and economically beneficial, any business activity we undertake may also have unintended social and environmental consequences, which we define as sustainability risks. We manage these risks through our Sustainable Business Risk Framework, an advanced risk management instrument. The assessments flow directly into our re/insurance and investment decisions.

Our targets

  • Consistently identify new sustainability risks, adapt the Sustainable Business Risk (SBR) Framework accordingly and apply it to full scope of our business.
  • Completed: Increase share of structured and automated sustainability assessments in the SBR process.
  • New: Achieve total phase-out out of thermal coal-related re/insurance in OECD countries by 2030, and in rest of the world by 2040.
  • New: Ensure phase-out of direct and facultative re/insurance for the world’s most carbon-intensive oil and gas companies (top 10%) by 2023.
  • New: Include quantitative ESG risk assessments for insurance underwriting in the SBR process.
  • New: Quantitatively reflect Biodiversity Risks in the SBR Framework.

Key achievements 2020

Links to the UN Sustainable Development Goals*

Investing responsibly

Institutional investors such as re/insurers are naturally suited to investing responsibly because of their businesses’ long-term nature. Swiss Re systematically integrates environmental, social and governance (ESG) considerations along the investment process through its three-cornerstones approach: Enhancement, Inclusion and Exclusion.

Our targets

  • Integrate ESG criteria systematically along our overall investment process.
  • Hold at least USD 4 billion in green, social and sustainability bonds by the end of 2024.
  • New: Reduce the carbon intensity of our corporate bonds and listed equity portfolio by 35% by 2025 (with base year 2018).
  • New: Increase renewable and social infrastructure loans by USD 750 million
  • For details on climate-related targets, please refer to our climate-related financial disclosures (TCFD) in the Financial Report 2020,

Key achievements 2020

  • Since 2018, close to 100% of our Strategic Asset Allocation considers ESG aspects (Enhancement).
  • By the end of 2020, held USD 2.6 billion in green, social and sustainability bonds, which is more than 50% of our 2024 target of USD 4 billion (Inclusion).
  • Co-led the development of the Net-Zero Asset Owner Alliance Target Setting Protocol enabling target setting for 2025 (How we engage and see also Financial Report 2020).
  • Implemented our newly developed Engagement Framework in collaboration with our active listed equities managers (How we engage).

Links to the UN Sustainable Development Goals*

Driving sustainable operations

As a leading global re/insurer, we are directly affected by the consequences of climate change. Based on our strong commitment to sustainability, we consider it important to reduce the environmental impact caused by our own operations, thus leading by example. Tackling our CO2 emissions and reducing energy consumption have been key targets across the Group, reflected by our pioneering initiatives such as the Greenhouse Neutral Programme, the COyou2 Programme and co-founding RE100. In 2019, we took another major step by committing to reach net-zero emissions in our operations as early as 2030.

Our targets

  • Completed: Keep per-capita CO2 emissions from our own operations at 2013 levels until 2020, which we had reduced by 49.3% in the ten years since 2003.
  • Completed: Reduce our energy intensity by an average of 2% per year until 2020.
  • Completed: Obtain 100% of power used for our own operations from renewable sources by 2020.
  • New: Achieve net-zero emissions in our operations by 2030 (interim targets: 10% of emissions compensated by carbon removal in 2021, 50% in 2025).
  • New: Achieve 30% reduction in CO2 emissions from air travel by the end of 2021, relative to the level of 2018.
  • New: Continue to reduce energy intensity by an average of 2% per year and maintain 100% renewable power (until 2030, relative to the intensity level of 2018).
  • Completed: Require all of our Tier 1 and Tier 2 vendors to be ESG-assessed by the end of 2020.
  • New: Create a Vendor Development Programme to be piloted in 2021.

Key achievements 2020

Links to the UN Sustainable Development Goals*

Engaging our people

We are an organisation where diverse talents come together globally to apply fresh perspectives and knowledge to “make the world more resilient”. For this it is imperative that we build an engaged, inclusive and adaptable organisation. Throughout the year, we check in with our employees through pulse surveys to measure progress, which also gives them an opportunity to engage in dialogue and share ideas for improvement.

Our targets

  • Continue to build an engaged, inclusive and adaptable organisation.
  • New: Support the personal resilience of our employees during the challenging COVID-19 pandemic and beyond.

Key achievements 2020

  • Reached our highest employee engagement index (71%) since we started measuring in 2015 (We as One Swiss Re).
  • 81% of our employees agree that Swiss Re provides an open and inclusive work environment (Focus: Promoting an inclusive culture).
  • Further roll-out of Pathways, Swiss Re’s mental health network as well as Mosaic, Swiss Re’s network for racial and ethnic diversity (Focus: Promoting an inclusive culture).
  • 87% of our employees believe Swiss Re is appropriately assisting employees during the COVID-19 pandemic (Our vision).

Links to the UN Sustainable Development Goals*

Ensuring good corporate governance and compliance

We consider good corporate governance a key precondition to ensure sustainability throughout the Group’s activities and indispensable to maintaining long-lasting, valuable relationships with our stakeholders. We conduct business ethically and with integrity, applying the principles of our Code of Conduct and complying with all applicable laws.

Our targets

  • Continuously assess our corporate governance against regulatory developments, best practice and new stakeholder demands.
  • Manage compliance risks through maintaining frameworks, delivery of effective training and awareness to our employees, oversee implementation within the business, and provide assurance of operating effectiveness.

Key achievements 2020

  • For an overview of 2020 corporate governance focus areas, highlights and trends, see our Financial Report 2020.
  • Formally integrated sustainability-related performance targets into compensation framework (Group Annual Performance Incentive pool funding process) and achieved most of the ambitious targets set. Targets focused on several themes: ranking in the Dow Jones Sustainability Index, alignment of business goals with the Paris Agreement, and an increase in the share of sustainable business volume and services (Sustainability governance).
  • Demonstrated commitment to tax transparency including the publication of our tax transparency report (Compliance).
  • Provided tailored training and awareness activities to nurture a ‘speak up’ culture, enhance transparency of the compliance investigation process, and provide a reminder of the available reporting channels (Compliance).
  • 90% of employees agree their colleagues act ethically and with integrity (Compliance).
  • 87% of employees agree that if misconduct has been, or is being committed, they know how to report it (ie whistleblowing) (Compliance).

Links to the UN Sustainable Development Goals*

Fostering resilient societies: the Swiss Re Foundation

The Swiss Re Foundation partners with NGOs, social entrepreneurs, foundations and academic institutions. To help build resilient societies, the Foundation offers its partners tailored grant funding and access to Swiss Re’s expertise. Its initiatives address three focus areas: natural hazards and climate risk management, access to health and income opportunities, and innovation to build resilience. The Foundation operates in regions where the protection gap is biggest – in emerging and developing countries and where Swiss Re has offices.

Our targets

  • Contribute to resilient societies by increasingly engaging Swiss Re employees with their skills and expertise.
  • New: By end of 2020 support our existing partners during the COVID-19 pandemic.
  • By 2021, aim to have improved financial access to basic healthcare for a total of one million low-income people

Key achievements 2020

  • Swiss Re expert volunteers supported our partners for more than 9 400 hours in 2020 (Swiss Re Foundation).
  • CHF 5.36 million committed to 82 partners in 29 countries to support the COVID-19 response (Swiss Re Foundation).
  • To achieve the impact goal we are dedicating our key initiative Entrepreneurs for Resilience Award to “Making healthcare financially accessible to low-income people”. We expect to award three social ventures that impact more than 500 000 people (Swiss Re Foundation).
  • For more information, see the Swiss Re Foundation website

Links to the UN Sustainable Development Goals*

* Note: SDG 17 “Partnerships for the Goals” is important for most of our Sustainability Topics.