Focus: personal resilience

Swiss Re’s personal resilience journey

Over the last two years, the pandemic has changed our lives and had far-reaching consequences for the communities in which we live. It forced us to work from home before being allowed back to the offices on a part-time basis. It put a stop to many social activities and subsequently changed how we socialise with another. The pandemic continues to challenge our daily habits in many ways.

Our Swiss Re vision and culture help us stay connected, support each other, and remain resilient – enabling us to deliver our best for our clients and colleagues while adapting to the “new normal”.

We understand that to make the world more resilient, our people need to be resilient themselves first. Swiss Re is committed to fostering employee engagement. We know that the mental wellbeing of an individual is just as important as their physical wellbeing. We encourage our staff to be open about their health, both physical and mental, and work hard to break down the stigma surrounding mental health issues.

In 2021, Swiss Re CEO Christian Mumenthaler signed the Leadership Pledge for Mental Health, which encompasses six actions that we commit to take to promote better mental health in the workplace.

Our Personal Resilience Strategy

2021 saw the launch of our first-ever strategy for personal resilience. The strategy is based on four pillars: mental, physical, financial and community resilience. It builds on existing measures to promote a healthy working culture, notably through Own The Way You Work™ and the Employee Assistance Programmes (EAPs), which are available to employees in nearly every Swiss Re location.

In 2021, we focused on the mental health pillar in particular. Key to our agenda of reaching the so-called “parity of esteem” between mental and physical health is awareness building. We offer Mental Health First Aid training across all our locations and encourage everyone to take prompt preventative action at the first sign of mental health struggles – for example by taking a day off to recharge. Our goal is to measure and track our progress for this pillar of the Personal Resilience strategy, along with the three other pillars.

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We all have physical health, we all have mental health. But too often mental health isn’t given the same attention, the same commitment, the same respect and the same care. From governments, to institutions, to families and to the affected individuals themselves – there’s often a harmful lag between the onset of a condition and the treatment thereof. It doesn’t have to be that way. Globally, I’d like to see society progress towards ‘parity of esteem’ – the principle where mental health is given equal priority to physical health.”

Christian Mumenthaler,

Group Chief Executive Officer