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Annual Report 2015

Insurance in your pocket

10 billion

Mobile devices in use by 2020

Today, with information disseminated in real time on tablets and smart phones and purchase decisions only a click away, it’s important for businesses to connect with customers in the same way. Is the insurance industry ready for this change? New China Life is. Their agents now have Magnum Mobile built into a powerful point-of-sale tablet that can instantly tap the power of Swiss Re underwriting. A simplified digital application and streamlined process make it easy for agents to collect customer information, submit it from anywhere and receive an immediate decision. The tool helps increase consistency in underwriting decisions and improve processing rates, but most importantly, it provides New China Life with real-time data and analytics to better understand, evaluate and manage the business they are writing. Swiss Re’s Robert Burr, Head of Life & Health, Asia said: “China’s sheer size and fast-changing dynamics are accelerating the effects of digital transformation. Insurers have to adapt quickly. We can leverage the experience and solutions we’re developing here to help insurers all over the globe.”

Chinese elderly people working with an iPad (photo)